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몰테일

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마이
CONCIERGE SERVICE DELIVERY REQUEST

Our Services

Create
account

Enter korean
address

delivery
request form

Pay
shipping

Track
shipment

How To Use

Create
Your Address

Shop from Korean
Online Stores

Complete Delivery
Request Form

Pay
for shipping

Track Your
Shipment
STEP 1

Create your address

Sign up for Malltail to obtain a Korean delivery address with your unique customer ID.

STEP 2

Shop Korean Online Stores

Browse your favorite online stores and complete your purchase.

STEP 3

Complete Delivery
Request Form

Log into your Malltail account and complete delivery form. Include your item details and delivery address used.

STEP 4

Pay for Shipping

You will be notified when your package arrives at Malltail. Your package will be released to you after you have paid inter-national shipping. Please refer to Shipping Rates chart for fee estimation.

STEP 5

Track Your Shipment

You can track the status and location of your shipment in real-time.

Our Services

Create
account

Concierge
service

Shopping
cart

Pay
shipping

Track
shipment

How To Use

Request
Concierge Service

Pay for
Concierge Order

Complete Order
Get Notifications

Pay
for shipping

Track Your
Shipment
STEP 1

Request
Concierge Service

Please enter the information of the product you wish to purchase.

STEP

Add to cart
SNS Recommendations

Please add the product you want to purchase to your shopping cart.

OR
STEP 2

Pay for
Concierge Order

Proceed to checkout for the items in your cart.

STEP 3

Complete Order Get
Notifications

Purchase completion, center arrival status will be notified by email.

STEP 4

Pay for Shipping

You will be notified when your package arrives at Malltail. Your package will be released to you after you have paid inter-national shipping. Please refer to Shipping Rates chart for fee estimation.

STEP 5

Track Your Shipment

You can track the status and location of your shipment in real-time.

view other counrty
ems link

Where to Find Korean Stores

Explore Popular Online Stores by Category

FAQ

Q. Are there any special instructions when
ordering from Korean online stores?

Please be sure to include your unique customer ID number in your shipping address when checking out from Korean online stores.To locate your unique customer ID number, please click here.

Q. How much is the shipping fee?

Shipping fees vary depending on the destination country. For calculations on shipping costs from specific countries, please refer to the Shipping Rate chart.

Q. Can I pay with PayPal?

Unfortunately, PayPal is not accepted. We accept credit and debit card payments.

Q. How long does shipping take?

Shipping times vary by country.
We are committed to delivering your order as quickly and safely as possible.

Q. Are there any shipping restrictions?

Shipping restrictions apply to certain items depending on the country.
Please refer to the Shipping Guide chart more information.

10초면 끝나는 성인 본인인증

몰테일은 건전하고 안전한 온라인 상거래에 앞장섭니다.
약관 동의 후 최초 1회 성인 본인인증이 필요합니다.

본인확인기관으로부터 수집한 개인정보가 회원정보에 갱신·저장되며, 탈퇴 시 파기합니다.

1. 수집항목 : 이름, 생년월일, 성별, 암호화 된 식별정보(DI), 내외국인 정보
2. 이용목적 : 성인 본인확인을 통한 원활한 몰테일 서비스 제공
3. 보유기간 : 회원 탈퇴 시 또는 서비스 종료 시 파기

정보주체는 위 개인정보 수집·이용 동의를 거부할 권리가 있으나, 거부하실 경우 본인인증 진행이 불가능합니다.
몰테일 통합회원을 회원정보에 갱신·저장 정보를 비타트라 독일/미국/일본 서비스로 연동합니다. 회원 탈퇴 시 파기합니다.

1. 제공항목 : 이름, 생년월일, 성별, 암호화 된 식별정보(DI), 내외국인 정보, 카드정보, 개인통관고유부호
2. 이용목적 : 몰테일 통합 회원 서비스를 이용
3. 보유기간 : 회원 탈퇴 시 또는 서비스 종료 시 파기